Effective July 18, 2018
What type of information do we collect and how is it used?
We collect identifiable information from our customers which includes full name, email address, mailing address, home telephone number, mobile phone number and, if applicable, credit card number. All of this information is provided by the customer, voluntarily. This occurrence happens when the customer, for example, makes a purchase from Tireman, signs up for a program, subscribes to our email or SMS list, participates in a sweepstakes or contests, surveys, polls, posts content or registers with our Site. This also includes any other feature that includes Tireman’s collection of information from the customer. In addition, we collect demographic information which may include, but is not limited to, number of household members, age, and gender. We may also collect information in the future which may include items such as interests, hobbies, lifestyle choices, affiliations and products you use or own. This information may be used to fulfill an order and provide you with overall customer service.
Other examples of how we may use/collect personal information also include the following examples:
During website or survey registration.
If you submit a question or query to any Tireman email addresses.
If you register for the Advantage program.
If you apply for manufacturer rebates or warranties.
If you purchase a product or service.
If you return a product or receive a reimbursement of any kind.
Social media interactions on our websites and third party websites like Facebook, Twitter, YouTube and Instagram.
If you request an electronic copy of your in-store receipt.
Use of our applications for mobile phones, tablets or other smart devices.
We do not rent or sell your information to marketers outside of the Tireman's network of stores. In certain situations, we may share your personal information to provide operational or other support services, such as credit card processes, warranties, rebates or shipping agents. However, there must be appropriate restrictions on the disclosure and use of your information. Unless otherwise disclosed to you, our service providers are prohibited from using your information from any marketing endeavors.
Regulatory authorities and law enforcement may be entitled to information about customers in accordance with applicable law if it is believed that a response to governmental authorities is appropriate to the individual circumstance. Personal information may be disclosed to authorities should Tireman need to defend its legal rights, property or operations. For example, we disclose information if fraud is suspected.
What sort of tracking tools does Tireman use?
Your browser may allow you to control cookies. The type of cookie varies and dictates the way you are able to control it. Certain browsers may even have the ability to reject certain cookies. We may also use web beacons and other technologies with tracking capabilities. These tools allow us to track new visitors to our site, identify our returning customers, provide customers with advertising content, save your password and help us better understand our audience.
What if our website contains links to other websites?
Our website may contain links to sites outside of Tireman’s network. Tireman is not responsible for the privacy practices of those outside channels. Please, read the privacy statement of any sites that collects personal information.
Is the information I share with Tireman secure?
Tireman maintains appropriate physical, digital and procedural protection of personal information. However, no method is 100 percent effective and Tireman is not responsible for actions of those who may gain unauthorized use of personal information.
May I opt out of receiving emails and text messages from Tireman?
Tireman sends emails/text messages occasionally including, but not limited to, our program. By providing your number and joining the SMS program you authorize Tireman to send you automated marketing text messages at the mobile number you provide. Marketing text messages from Tireman may include information regarding promotions, coupons, sales, and/or requesting information/feedback regarding your service/transaction at Tireman. Messaging varies per user. You must have a two-way text-enabled phone with compatible carrier and plan. Tireman messages are free, however, text messages sent by/received on your mobile handset may be subject to message and data rates by your mobile carrier. If you no longer want to receive emails/texts or promotional offers and messages from Tireman, you may unsubscribe by following the unsubscribe link located at the bottom of the email or text TIRE STOP to 39771. For SMS assistance, please call or contact us at 419-972-3070.